Refund Policy

At bestiptvservice.xyz, we want to ensure you are 100% satisfied with your premium IPTV service subscription. If you experience technical difficulties, we are here to help.

1. Troubleshooting First

If you experience buffering, connection issues, or missing channels, you must contact our support team first. Most issues are caused by incorrect device setup, ISP throttling, or local network problems, which our engineers can resolve in minutes.

2. Refund Eligibility

We offer a full 100% refund within 7 days of your purchase if:

• We are unable to resolve a technical issue with our streams on our server end.
• Your subscription was not activated or delivered within 24 hours of purchase.

Refunds will not be issued for cases where:

• Your local internet connection speed is insufficient (minimum 15 Mbps is required).
• You purchased a subscription without testing our free trial first and decided you do not want the channel list.
• Your account was suspended due to violating our terms (e.g., streaming on multiple devices simultaneously beyond your plan allowance).

3. How to Request a Refund

Send an email containing your order details, registered email address, and a brief description of the technical issues to support@bestiptvservice.xyz.